🔒 Privacy Policy
This Privacy Policy describes how TheWaveIndia.com ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect information about you when you interact with our website, which may include:
- Order Information: When you make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information (processed securely by third-party providers).
- Account Information: If you create an account, we collect your username, password, and contact details.
- Communication Information: Information you provide when contacting us via email or other channels.
- Device and Usage Information: We automatically collect data about your device and how you interact with our website, such as your IP address, browser type, pages viewed, and referring website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Fulfilling Orders: To process and ship your purchases, communicate with you about your order, and manage returns.
- Customer Service: To respond to your inquiries and support needs.
- Security: To detect and prevent fraud and maintain the security of our website and transactions.
- Marketing (with your consent): To send you promotional materials, updates on new products (like our 100% Ring Spun Super Combed Cotton apparel), and offers.
- Website Improvement: To analyze how customers use our site and improve our services and product offerings.
3. Sharing Your Information
We share your personal information with third parties only to help us perform our services and business operations:
- Payment Processors: Your payment information is securely shared with and handled by third-party payment gateways for processing your transactions.
- Shipping Partners: We share your name and address with shipping carriers to deliver your order.
- Service Providers: We may share information with companies that provide services to us, such as website hosting, data analysis, and marketing assistance.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment data is protected using industry-standard SSL encryption and we do not store credit card details on our servers.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate personal information.
- Delete your personal information.
- Opt-out of marketing communications.
To exercise these rights, please contact us using the details below.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@thewaveindia.com or by mail at +91-9050905051.